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Any questions, please call one of our friendly Guest Services Representatives at toll-free at 1-844-933-4294. Monday through Friday, 7 AM to 5 PM HST, or Saturday and Sunday, 8 AM to 4 PM HST.

A  credit card  is required at the time of booking.
We accept: Visa, JCB, MasterCard, Discover or American Express

Payment will be processed prior to the tour as follows:

  • one to five guests – 24 hours;
  • six to ten guests – 48 hours;
  • eleven or more and private charters –  72 hours.

If you’d like to make alternate arrangements for cash or traveler’s check to be collected the day of the tour, please make a note in your reservation and we will be happy to accommodate you.

Contact Information
Please provide your cell phone number and local accommodations so that we may contact you in the event of last minute itinerary changes or cancellations due to weather or emergencies. While cancellations and changes are rare, we are usually able to accommodate everyone as long as we have a way to contact them. See our privacy policy.

Minimum [ages and/or physical] requirements.

  • Driver minimum age is 21.
  • Youths under 18 must have an adult accompany them on the tour.
  • Minimum age to participate in tour is 5.

Cancellation & Refund Policy

We understand that circumstances change and you may need to cancel your reservation. Full price will be charged for cancellations and “no shows” unless we receive prior notice before your scheduled tour as follows:

  • One to five guests – 24 hours;
  • Six to ten guests – 48 hours;
  • Eleven or more and private charters – 72 hours.

Participation Agreement
All guests must sign a Participation Agreement prior to participating in the tour.

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