Any questions, please call one of our friendly Guest Services Representatives at toll-free at 1-844-933-4294. Monday through Friday, 7 AM to 5 PM HST, or Saturday and Sunday, 8 AM to 4 PM HST.
A credit card is required at the time of booking.
We accept: Visa, JCB, MasterCard, Discover or American Express
Payment will be processed prior to the tour as follows:
- one to five guests – 24 hours;
- six to ten guests – 48 hours;
- eleven or more and private charters – 72 hours.
If you’d like to make alternate arrangements for cash or traveler’s check to be collected the day of the tour, please make a note in your reservation and we will be happy to accommodate you.
Minimum [ages and/or physical] requirements.
- Driver minimum age is 21.
- Youths under 18 must have an adult accompany them on the tour.
- Minimum age to participate in tour is 5.
Cancellation & Refund Policy
We understand that circumstances change and you may need to cancel your reservation. Full price will be charged for cancellations and “no shows” unless we receive prior notice before your scheduled tour as follows:
- One to five guests – 24 hours;
- Six to ten guests – 48 hours;
- Eleven or more and private charters – 72 hours.
All guests must sign a Participation Agreement prior to participating in the tour.